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Hyatt further expands its luxury footprint with Mr & Mrs Smith

Hyatt further expands its luxury footprint with Mr & Mrs Smith

The announcement
Mr & Mrs Smith has announced an agreement for a Hyatt affiliate to acquire London-based Mr & Mrs Smith, a platform offering direct booking access to a carefully curated collection of over 1,500 boutique and luxury properties in some of the world’s most desirable locations. The transaction is anticipated to close in the second quarter of this year, subject to the usual closing conditions.

The move is the latest in a string of acquisitions and partnerships fuelling Hyatt’s expansion into luxury and lifestyle hotels as well as deepening its portfolio of European properties.

What it means for Hyatt
The planned acquisition of Mr & Mrs Smith is expected to build on Hyatt’s leadership position in luxury and further strengthen Hyatt’s distribution capabilities, especially across Europe - a region where Hyatt has historically been under-represented.

This acquisition builds on a transformative growth period for Hyatt in the last 12 months, which included the recently completed acquisition of Dream Hotel Group’s lifestyle brand and management portfolio and the conversion of a portfolio of over 30 franchise agreements with Lindner Hotels & Resorts and me and all hotels, as well as substantial organic growth of Hyatt’s global portfolio.

As a result of Hyatt’s expanded brand portfolio and ever-growing offering for every stay occasion, membership in the World of Hyatt loyalty program has more than tripled during the past five years.

Adding Mr and Mrs Smith could make 36-million-member Hyatt’s loyalty program more valuable to it users, complementing Hyatt’s offerings (eg expanding into Villas). Initially, Hyatt will  seek to leverage Mr & Mrs Smith’s one-million-strong membership base.

It aims to launch direct booking access to properties within the luxury specialist’s platform and also attract its members to the World of Hyatt program,

Benefits for World of Hyatt members
World of Hyatt members will gain access to even more global luxury of offerings across hundreds of geographies – including over 20 countries where there are currently no Hyatt hotels such as Fiji, Croatia, Iceland and Anguilla (though World of Hyatt members can find points-earning and redemption options in some of those places thanks to the program's affiliation with Small Luxury Hotels of the World).

Hyatt plans to unveil direct booking access to properties within the Mr & Mrs Smith platform through Hyatt’s distribution channels, including Hyatt.com and the World of Hyatt app.  Hyatt is exploring ways to enable World of Hyatt members to earn and redeem points across eligible hotels in the Mr & Mrs Smith collection.

IHG loses out
The deal comes at the expense of IHG Hotels & Resorts, which for a few years had a marketing partnership with Mr & Mrs Smith where IHG selectively offered to its loyalty members access to a few hundred of its 1,500 hotels in markets where IHG didn’t already have a strong presence of similar upscale properties like InterContinental, Kimpton or Six Senses.

Unfortunately, that partnership never really got onto solid ground from a loyalty program perspective.  

*  When staying at Mr & Mrs Smith hotels as an IHG One Rewards member, many travellers noted it was a clunky endeavour to book the hotels via IHG, and you often had to manually remove any other brand option but the Mr & Mrs Smith partnership in the search.

*  Disjointed loyalty recognition was another sticking point amid the IHG partnership, as IHG One Rewards members earned one set of benefits while those in IHG's separate InterContinental Ambassador and Kimpton Inner Circle members enjoyed elevated benefits at Mr & Mrs Smith properties

That deal presumably will end by the time this transaction closes.We expect that Hyatt’s experience with its SLH partnership will mean that many of these types of issues will not be faced by World of Hyatt members.

The fact that these hotels and others in the Mr & Mrs Smith ecosystem will now be part of Hyatt puts significant pressure on IHG to find a new partner with unique luxury properties to entice its members to remain loyal. This comes on the heels of several other challenges IHG has faced recently, including a planned Six Senses property in New York City that switched brand affiliation to Accor’s Faena label.

Parting thoughts
This acquisition will strengthen Hyatt’s position in the luxury traveller market, broadening the range of properties available and further addresses Hyatt’s historically small footprint in Europe relative to its main competitors. What we like most is Hyatt’s focus on quality and strategic acquisitions, rather than being drawn towards being bigger just for its own sake.


About Mr & Mrs Smith
Founded in 2003, Mr & Mrs Smith is the travel club for hotel lovers: an award-winning boutique and luxury hotel booking service specialising in the world’s most seductive stays. There are now more than 1,800 hotels and villas in the collection, all hand-picked and anonymously reviewed. 

The first Hyatt hotel to open its doors in Scotland announced on Burns Night 2023

The first Hyatt hotel to open its doors in Scotland announced on Burns Night 2023

Fittingly on Burns Night,Hyatt has announced the opening of SCHLOSS Roxburghe (pictured), marking the debut of the Destination by Hyatt brand in the United Kingdom. 

“As the first Hyatt hotel to open its doors in Scotland and the 14th property in the UK, this immersive country retreat reflects the growing demand from World of Hyatt members and guests for discovery-filled experiences in some of Britain’s most sought-after locations,” said Arnaud de Saint-Exupery, area vice president of Hyatt in the United Kingdom and Ireland.

Just a few miles from the scenic market town of Kelso, and an hour from Edinburgh and Newcastle, SCHLOSS Roxburghe raises the bar on luxury for travellers seeking a tranquil, rural escape in Scotland. In keeping with the brand’s ambition to build a distinct portfolio of luxury properties that connect guests with people, cultures and places, the property capitalizes on the growing demand from travelers seeking to escape their daily routine in style. The extensive range of amenities across SCHLOSS Roxburghe’s 300 acres of scenic countryside gives guests a true sense of place.

Formerly owned by the Duke of Roxburghe, the elegant countryside retreat offers a total of 78 guestrooms and suites, all within or nearby the historic manor house and The Estate House. Looking ahead, the property is set to introduce 50 additional cottages, planned to be available to guests early in 2023.

Located in the beautiful woodlands on the SCHLOSS Roxburghe estate, surrounded by wildlife and right next to the golf course, each of the 12 cottages benefits from having additional living space, fitted kitchens and furnished garden terraces. These additional amenities allow guests the added flexibility to appreciate and take advantage of the hotel’s services while having the option enjoy to an intimate dining experience provided by the property or themselves in the privacy within their own home-away-from-home.

Featuring striking high ceilings and decorated with a combination of Scottish tartans, the 20 guestrooms and suites located inside and adjacent to the historic main house feature oak wood, natural stone, and sumptuous textiles. These beautifully furnished rooms are each unique in character and highlight the eternal beauty and history of the time-honored building.

Extravagant fittings and fixtures such as four-poster beds and private balconies can be found within The Estate House. Offering some of the finest views of the estate, these 58 additional guestrooms are spacious and flooded with light, providing stylish, yet modern comfort in the most enchanting of settings.

Guests in all accommodation categories are able to take full advantage of the wealth of facilities across the stately grounds.

An oasis of calm

The 12,000 square foot (1,100 square meter) SCHLOSS Spa is a first-class wellbeing facility which includes an outdoor heated infinity swimming pool, complete with an underwater sound system. It is accompanied by a plunge pool and hot tub, allowing guests to truly soak up the hotel’s serene atmosphere.

To further set the stage for guests to dive into the estate’s natural beauty while pampering their soul, the large, 6,400 square foot (600 square meter) relaxation area features floor-to-ceiling windows overlooking the landscaped grounds and rolling views toward the Scottish Borders.

For the ultimate indulgence, three treatment rooms ensure guests can take full advantage of the soothing range of natural treatments available. The luxury spa also offers a fully equipped fitness suite plus a rustic Finnish dry sauna and a glass-fronted aromatic sauna, both with pool views.

The great outdoors

In addition to a myriad of scenic walking trails, the dog-friendly facilities also include extensive outdoor pursuits, ensuring anyone staying at SCHLOSS Roxburghe is perfectly placed to take full advantage of the unspoiled countryside.

Capitalizing on its enviable surroundings, the property boasts its own Country Sports Centre, ideal for those interested in tapping into the wealth of more adventurous activities on their doorstep. From salmon fishing along the River Teviot to field sports such as archery and clay pigeon shooting, the venue’s expert team will help unleash guests’ competitive sides in one of Scotland’s most spectacular settings.

The hotel also offers an 18-hole championship golf course that maximizes the landscape’s natural topography, embedded amongst glorious rivers and mature woodlands, providing an enjoyable and challenging game for golfers of every level.

Upscale Food and Beverage Experiences

Guests and local residents alike have two on-site gastronomic experiences alongside a tearoom and various lounges to choose from, each serving up a modern twist on traditional Scottish cuisine. These include Charlie’s restaurant, with its curated ‘Scottish bistronomy’ themed menu and terrace, and the cosmopolitan, fine cuisine of Sunlaws. The Drawing Room, meanwhile, provides the perfect spot for a sumptuous afternoon tea.

Under the guidance of Executive Head Chef Olivier Borja and the vision of the hotel’s culinary director Mark Drummond, the gourmet menus prioritize fresh, local produce to help elevate the hotel’s culinary experience. Having studied catering in the Scottish Borders before working his way up the ranks in prestigious London establishments, Drummond is perfectly placed to provide guests with a truly memorable dining experience. Key to showcasing the local area and delivering a modern twist on traditional Scottish fare will be SCHLOSS Roxburghe’s ‘Estate to plate’ philosophy, with many ingredients grown within the hotel’s own grounds

Guests also have a wide choice of places to enjoy a relaxing beverage while taking in the spectacular views across the grounds. Whether pulling up a stool at Bar 1745 – the sophisticated and cozy library bar with a roaring open fire – or enjoying a fine wine in the fire-lit State Room Lounge, there are plenty of opportunities to relax in style.

The property’s purpose-built banqueting suite and extensive meetings facilities also make the hotel an unforgettable choice for weddings and conferences alike.



What is Destination by Hyatt ?

Hyatt says that "the Destination by Hyatt brand is a diverse collection of independent hotels, resorts and residences that are individual at heart yet connected by a commitment to embody the true spirit of each location. Ranging from upper-upscale to luxury, each property is purposefully crafted to be a place of immersive discoveries, authentic design, and warm and welcoming service. As an honored host, each Destination by Hyatt location connects guests to both people and place—offering a sense of belonging that invites all to make our destination yours"

Miraval Resorts & Spa To Debut First  Property Outside US | Miraval The Red Sea in Saudi Arabia

Miraval Resorts & Spa To Debut First Property Outside US | Miraval The Red Sea in Saudi Arabia

Hyatt announced that its wellness resort brand Miraval will debut Miraval The Red Sea, located on Saudi Arabia’s Shura Island, the central hub of The Red Sea Project.

The new Miraval resort is slated to open as part of the first phase of the Red Sea development. It will be Miraval’s fourth resort and its first outside the U.S. , joining Miraval Arizona, the brand’s original location in Tucson, Ariz.; Miraval Austin, its second location in Austin, Texas; and its newest location, Miraval Berkshires in Lenox, Mass.

Miraval The Red Sea will offer guests 180 guestrooms and suites, including 20 villas. The luxury wellness resort will offer a range of culinary experiences, including a central dining room, the signature Life in Balance Culinary Kitchen, and a marketplace offering mindful and healthful cuisine. Cooking classes and workshops will be offered with a focus on nutrition. There will also be approximately 4,300 square feet of meeting space for wellness-focused activities tailored to improving connections and communication for social and corporate groups.

The Life in Balance Spa will offer 39 treatment rooms and will offer new treatments, destination-inspired experiences, and a series of wellness packages. The resort will have dedicated areas such as a walking trail system, mangrove boardwalk, outdoor adventures, and several specially purposed rooms set up for art, music, wellness lectures and hands-on workshops.

Miraval The Red Sea will join Grand Hyatt The Red Sea, which is also under development, as the second Hyatt-branded hotel within the Red Sea development.

Hyatt unveils new  Collection of All-Inclusive, luxury properties + 5,000 bonus point offer for loyalty members

Hyatt unveils new Collection of All-Inclusive, luxury properties + 5,000 bonus point offer for loyalty members

Further to Hyatt's 3 November 2021 announcement that it had acquired Apple Leisure and its AMR properties, Hyatt today announced it had consolidated all of its All-inclusive properties into a single, new collection.  This expands the number of collections to 4 - the others being the Timeless Collection, the Boundless Collection and the 

The Inclusive Collection consists of the 9 brands of Hyatt Ziva resorts, Hyatt Zilara resorts, Zoëtry Wellness & Spa Resorts, Secrets Resorts & Spas, Breathless Resorts & Spas, Dreams Resorts & Spas, Vivid Hotels & Resorts (coming soon), Alua Hotels & Resorts and Sunscape Resorts & Spas.

World of Hyatt members can now enjoy program benefits, including earning and redeeming points at more than 50 Inclusive Collection resorts in the Americas and the Caribbean. Inclusive Collection resorts in Europe are expected to begin participating in the World of Hyatt program soon.

Guests at Inclusive Collection resorts will be able to experience one-of-a kind signature programs like Endless Privileges, Unlimited-Luxury, and Unlimited-Fun with benefits at select resorts, such as no check-in or check-out times, 24-hour room service, top-shelf cocktails, gourmet a la carte dining without reservations required and endless activities throughout the day and night.

To celebrate the launch, World of Hyatt members can register by August 15, 2022 to earn 5,000 Bonus Points for qualifying stays of three or more consecutive eligible nights at participating Inclusive Collection resorts in the Americas between May 15 and September 15, 2022*. Terms & Conditions apply. To learn more visit hyatt.com/5000

To learn more about the luxury all-inclusive brands joining World of Hyatt, and how guests and members can start earning and redeeming points at participating resorts in these luxury all-inclusive brands, visit hyatt.com/newbrands.

Hyatt makes 146 Category Changes for 2022

Hyatt makes 146 Category Changes for 2022

Disappointing news was announced today by Hyatt.  146 properties will be re-categorised, with effect from 22 March 2022.

This represents a reasonable proportion of the properties participating in World of Hyatt (approx 12.5%), but that's cold comfort if your favourites are in the group to experience increases.

69 properties will move up a category, 1 will move up 2 categories (the Hyatt Place Moab) and 76 properties will move down a category.

Disappointing, as Hyatt is also moving to peak/off-peak pricing effective from 1 March 2022, so a potential double-whammy for popular properties in peak periods.

Check the full list of Hyatt 2022 category changes to see if your favourites are affected.  You can also look at their associated FAQ page.

Bookings made prior to 22 March at properties increasing in category will be honoured at current category pricing, while those that move to a lower category will have points reimbursed. A member-friendly approach.

So if you are thinking of making a booking - Act Now !

Pictured is the Park Hyatt Sydney, which will move from Category 7 to Category 8 - one of 10 highly desirable Hyatt properties moving to the highest category previously only occupied by SLH and Destination By Hyatt residences.

Hyatt Rolls Out Room Keys in Apple Wallet

Hyatt Rolls Out Room Keys in Apple Wallet

Available today at 6 participating U.S. properties, the new contactless key technology enables World of Hyatt guests to tap their iPhone or Apple Watch to unlock access to their room & other key card-protected common areas like gyms, pools, and elevators.

The technology is expected to be progressively rolled-out across the entire Hyatt network.

The properties participating in this launch are:

  • Andaz Maui at Wailea Resort,
  • Hyatt Centric Key West Resort & Spa,
  • Hyatt House Chicago/West Loop-Fulton Market,
  • Hyatt House Dallas/Richardson,
  • Hyatt Place Fremont/Silicon Valley and
  • Hyatt Regency Long Beach
A sign of the times, we anticipate more & more contact-less technology to be introduced in most Hotel chains in future years, protecting guests physically and hygienically.


Get 15% off when you book a stay at one of Hyatt's 850+ properties participating in this offer.

You must book prior to 21 December 2021 for stays through 30 April 2022.

World of Hyatt members save even more, plus, enjoy in-hotel benefits and rewards for each stay.

Not a member? Join now or during your booking and look for "Members Save More" rates.

(pictured - Grand Hyatt Singapore)

T&C's apply

Buy Hyatt Bonus Points at 30% off

Buy Hyatt Bonus Points at 30% off

World of Hyatt is quietly having a sale on bonus points.

Purchase at least 5,000 points per transaction to receive a 30% price discount, which is equivalent to receiving 42.9% bonus. 

The effective price you will pay is USD 16.38 per thousand points, which is slightly better than our estimated fair value of USD 17.00, so you should comfortably find good value redemptions opportunities.

The maximum number of points you can purchase in a calendar year is 55,000. This is more than enough for 2 nights in a luxury category 6 hotel (St James Hotel & Club or Dukes in London, or Hyatt Union Square or The Beekman in NYC).

This promotion ends 11:59 pm on 30 December 2021, so buy your Hyatt points now (advertiser). May make a nice present for the festive season...

Hyatt acquisition positions it as leader in all-inclusive resort

Hyatt acquisition positions it as leader in all-inclusive resort

Hyatt yesterday confirmed that it has comp[leted the acquisition of Apple Leisure Group (ALG).

1) Hyatt is doubling its global resorts footprint through the addition of ALG’s AMR Collection brand portfolio, which comprises approximately 100 hotels and resorts operating in 10 countries.

2) Hyatt now offers one of the largest collections of luxury all-inclusive resorts in the world, including new destinations for Hyatt such as Acapulco, Curaçao, the Canary Islands, Menorca and St. Martin.

3) Hyatt has added properties in 11 new European markets and expanded its European brand footprint by 60%.

In addition there are

  • Unlimited Vacation Club by AMR™ Collection, an exclusive membership club whose members enjoy preferred rates and other benefits at participating AMR Collection properties
  • ALG Vacations®, one of the largest packaged vacation providers and leisure travel distribution platforms in North America serving the United States, Mexico and the Caribbean.


The acquisition boosts Hyatt's presence in areas in key markets, boosting benefits and attractive destinations for World of Hyatt members.

What remains to be seen is the integration into the program and the points costs. Hyatt has been successful in integrating SLH properties (which are not part of Hyatt owned subsidiary), so we anticipate this should go smoothly.

Hyatt members can earn 1,000 bonus AA miles per stay.

Hyatt members can earn 1,000 bonus AA miles per stay.

World of Hyatt members can earn 1,000 American Airlines AAdvantage® bonus miles per qualifying stay for a limited time.

The offer varies slightly by region, but you must be a member of both World of Hyatt and American Airlines AAdvantage and register for the offer using both membership numbers..  The differences are:

* 130 hotels in 30+ countries across Europe, Middle East, Africa and India participating.  You must complete your qualifying stays by December 19, 2021

* 190 US
Hyatt properties participating and you must register by 15 December and qualifying stays must occur between 1 November, 2021, and 31 January, 2022.

You can see the lists of participating hotels after you register. Read on for more details on the offer targetted for you and T&C's.

Hyatt peak/off-peak pricing preparing to launch - Act NOW

Hyatt peak/off-peak pricing preparing to launch - Act NOW

Hyatt peak/off peak pricing is about to launch.  This change was announced in December 2019, but implementation was deferred in March 2021 and again later due to the impact of the global covid-19 crisis.  

Hyatt will enact these changes on Tuesday, October 26, 2021. If you have been meaning to book a Hyatt property, it may be time to do it now, rather than later. Details and suggested strategies remain the same as when  we first looked at Hyatt peak/off peak pricing in detail

In summary:

  • peak pricing will only affect nights starting 1 March, 2022.
  • Award stays will remain at the Standard rate for nights stayed through 28 February, 2022.
  • The new structure applies to all award nights, regardless of room type.
  • Points + Cash awards will also use the Hyatt off-peak and peak pricing.
  • Free Night Award certificates, which are category based, will not be affected by these changes.  These certificates are earned either though holding a branded credit card or Milestone Rewards.
More details on the Points + Cash awards and Hyatt Milestone Rewards can be found in our complete Guide to the World of Hyatt.

500 Good Reasons to try new Hyatt hotels

500 Good Reasons to try new Hyatt hotels

World of Hyatt members can earn 500 Bonus Points for qualifying nights at new Hyatt hotels around the world this year, within the first few months of opening. 

  • Earn 500 Bonus Points for qualifying nights at new hotels during specified offer periods
  • There’s no need to register and you can earn on top of other offers.
Currently there are 26 hotels participating in this offer, with differing offer periods and more are being added. Pictured is the patio at the Hyatt Ziva Riviera Cancun, one of the participating hotels.

For more information and T&C's. see the Hyatt 500 Reasons page. For more information regarding the program. see our complete guide to World of Hyatt.


Our regular update on the world of hotels and their loyalty programs.  Best Western sneaks in a points devaluation - possibly related to WorldHotels | Hilton offers a new way to redeem points (but don't) | Hilton, Marriott and Hyatt all running points offers with discounts, but do they offer value?