[ { "post_id": "488", "post_category_id": "2", "post_title": "Mr & Mrs Smith ptoperties now integtated into World of Hayatt - but some disappointments", "post_content_short": "On 24 April 2024, Hyatt officially launched the integration of Mr & Mrs Smith properties into the Hyatt loyalty program.
\n\t
\n\tThe launch was much anticipated, as these are very desirable properties now accessible via an equally desirable loyalty program.
\n\t
\n\tPositives for existing members are that if booked directly through Hyatt channels, (but NOT if booked through Mr & Mrs Smith channels):\n\t
    \n\t\t
  1. \n\t\t\tMore than 700<\/strong> Mr & Mrs Smith hotels will be participating, a significant boost to the range available to World of\n\t\t\tHyatt members\n\t<\/li>\n\t
  2. \n\t\tMr & Mrs Smith bookings will earn 1 Status Credit per night stayed and Hyatt points at the rate of 5 per USD1 spent<\/strong> 
    \n\t<\/li>\n\t
  3. Tier bonus rates are applied to the above base rates and are counted as bonus points (the same as for Hyatt properties).<\/li>\n<\/ol>\nHowever. I found it disappointing that the partnership between Hyatt and Mr & Mrs Smith appears to be a purely marketing one, with their\nprograms being kept quite independent of each other.
    \n\t\n

    Participating Properties<\/strong><\/u>\n

    \n\tNot all Mr & Mrs Smith properties are participating in World of Hyatt.  Those listed on "Hyatt Booking Channels" (ie. can\n\tbe booked directly through Hyatt’s website, mobile app, or call centres) are participating ones.  If a property does not appear\n\tthere, then it is “non-participating”.At least this makes it clear, no searching for lists etc - if you see a property there,\n\tthen you are good to go. If the property does not appear there, then Hyatt members do not earn or redeem Hyatt points, earn Tier Credits,\n\tnor are you entitled to any elite member tier benefits during your stay.\n\n

    Attaching Your World of Hyatt Membership Number To the Booking<\/strong><\/u>\n

    \n\tA Member cannot <\/strong>associate their World of Hyatt Program membership number with a reservation during their stay<\/strong>\n\tat a Participating Mr & Mrs Smith Property nor by contacting Mr & Mrs Smith or the property directly.  To earn you points and\n\ttier credits, it must be attached to the booking and only when made through Hyatt Booking Channels.<\/strong>\n\n

    Redeeming World of Hyatt Points For Bookings<\/strong><\/u>\n

    \n\t"World of Hyatt points can be redeemed for a Free Night Award at any Participating Mr & Mrs Smith Property, subject to availability\n\tat the applicable property. The number of points necessary<\/strong> to secure a Free Night Award for a particular room type at a\n\tParticipating Mr & Mrs Smith Property on a particular night will be as indicated on the Hyatt Booking Channels and will include\n\tall applicable taxes and fees (including resort fees, if applicable).<\/strong>\n\n

    \n\tSo Hyatt's current peak\/off-peak pricing structure does not apply. A <\/em>dynamic pricing model applies to Mr & Mr Smith\n\tbookings.<\/strong><\/em>\n\n
    \n

    The following types of award are not redeemable<\/strong> at any Mr & Mrs Smith Property: \n
      \n\t
    1. Free Night Awards other than those secured through the redemption of points,
      <\/li>\n\t
    2. Points + Cash Awards,
      <\/li>\n\t
    3. any kind of Room Upgrade Award (whether secured by point redemption or otherwise),
      <\/li>\n\t
    4. Guest of Honor Awards,
      <\/li>\n\t
    5. Dining, Spa & More Awards, or
      <\/li>\n\t
    6. Future Meeting Credits<\/li>\n<\/ol>\nRestrictions Applying To Bookings<\/strong><\/u>
      \n
      \nNote also that certain requirements and restrictions (e.g., minimum length of stay <\/strong>requirements, minimum advance booking\ndates, etc.) and\/or special cancellation<\/strong>, deposit, and other policies may apply at Participating Mr & Mrs Smith\nProperties..\n

      \n\tSo, if you do book a Mr & Mrs Smith property and subsequently need to cancel the booking, you need to take care that you follow the individual\n\tproperty's cancellation policy<\/strong>\n\tcarefully, as "If a Member does not follow the proper cancellation policy for the applicable property or if a Member does not check in\n\twhen scheduled, the points redeemed for the applicable Award Reservation will be forfeited by the Member."\n\n
      \n

      Conclusions<\/strong><\/u>\n

      \n\tI think it is a great asset having more than 700 Mr & Mrs Smith (very attractive) properties available to be booked by members through\n\tthe World of Hyatt program. 
      \n\t
      \n\tThe access does however come with restrictions, indicating that it is a quite “arm’s length” alliance, with features of\n\tboth Hyatt and Mr & Mrs Smith programs quarantined from each other.\n\n

      \n\tThe dynamic pricing for these properties will be a big disappointment for Hyatt members, given that World of Hyatt is still using a\n\tpeak\/off-peak pricing method for Hyatt properties.  Hopefully however, this will:\n\n
        \n\t
      1. \n\t\tremove a criticism of the earlier alliance with SLH, where prices on the Hyatt website were consistently higher than those for the identical\n\t\tproperty booking when made directly on SLH’s website.
        \n\t<\/li>\n\t
      2. Not be a sign of things to come for the World of Hyatt program more generally.
        <\/li>\n<\/ol>\n
        \nThe above is based on the exact T&C’s contained in World\nof Hyatt Terms & Conditions dated 24 April 2024<\/a>\nand Terms & Conditions for\nParticipation in World of Hyatt by Mr & Mrs Smith Collection Properties<\/a>\nalso dated 24 April 2024.
        ", "post_icon": "https:\/\/www.pointsnplaces.com\/media\/website_posts\/488\/World-of-Hyatt-logo.png", "post_content_type": "none", "post_content_url": null, "post_date": "2024-04-26 04:45:00" }, { "post_id": "481", "post_category_id": "2", "post_title": "Langham Launches New Loyalty Program", "post_content_short": "Langham Hospitality Group has announced the launch of<\/strong>         Brilliant by\n\tLangham<\/strong><\/a>,<\/strong>\na new loyalty platform designed to meet the dynamic and evolving needs of its guests. 
        \n
        \nSimilar to both Accor Live Limitless and Marriott Bonvoy, the new program will reward members with not only stays, but also\ncurated experiences<\/strong>.
        \n
        \nBeyond traditional perks, Brilliant additionally allows for the introduction of personalised experiential offerings, from whimsical\nexcursions and cultural immersions to unforgettable wellness and culinary delights. Examples of such offerings are said to include: \n